Site Leader (Finance)

The Site Leader provides business & strategic oversight across one or more lab locations located geographically remote to the larger Salt Lake City, Utah operations. They are the coordination point for cross-sectional laboratory projects, resources, and staffing, including scientific and regulatory issues. Additionally, they oversee the execution of the company strategy and ensure a culture of continuous improvement and regulatory compliance. They are a subject matter expert and technical resource for laboratory staff, internal teams, and the customer. This role leads and develops lab managers and others to increase the company's leadership bench strength.

Essential Duties:

Business Operations & Strategic Oversight

• Execute the Nelson Labs' business unit strategy and ensure alignment with our One Company values, mission, and goals. This includes an emphasis in one or more of the following:
  • Customer focus to enhance customers' service experience, including service delivery (turnaround times).
    • Ensure the NL service standard is known and practiced.
    • Lead the emphasis to leverage systems and drive overall competitiveness.
    • Provide company-wide resource sharing to meet customer needs, including equipment and facilities and resource utilization.
  • Talent Management
    • Manage assigned lab managers and others as they work to carry out the profitable volume growth, quality, service delivery, employee engagement and other department objectives with accountability.
    • Regularly meet one on one with direct reports.
    • Work with the VP of Operations and HR to submit data-driven, add-to-staff or replacement headcount, requests that are justified based upon business need.
    • Ensure that personnel receive adequate communication and direction to perform their job functions by setting clear performance standards and expectations.
    • Work with the HR team to develop succession plans for SME and key roles to maintain business continuity
    • Partner with the HR team to retain talent.
    • Support the focus on leader development.
• Preserve the company focus on data and personal integrity. Ensure regulatory compliance is maintained.
• Guide implementation of all company safety initiatives.
• Operational Excellence
  • Understand and manage business unit P&L, budget, and financial metrics.
  • Plan for business resources, personnel, CapEx using financial models and ROI.
  • Maintain and monitor production metrics in accordance with NL performance goals.
  • Scheduling - optimize testing workflow across departments and ensure resources and personnel are adequate to accomplish the work in process and to meet business needs with client expectations for delivery and service.
  • Work on continuous improvement to increase efficiencies and reduce waste.
  • Manage and control expenditures within agreed upon budgets.
  • Manage utilization and key production metrics with visibility to staff
  • Lead development of consistent section training programs
• Ensure company-wide communications are understood by the appropriate personnel.
• Manage and forecast supply chain to minimize or eliminate testing interruptions.

Change Management

• During mergers or acquisitions, provide support to key stakeholders to ensure that integration of new sites are successful.
• Coordinate cross-functional efforts with internal departments across varying geographies.

Professional Development

• Collaborate with the training team to ensure personnel have adequate knowledge and training to perform their job functions.
• Implement talent retention strategies to minimize unnecessary turnover.
• Collaboratively partner with HR in Talent Reviews to enact leader and SME succession planning action items to ensure business continuity.
• Lead the effort to build SME and emerging industry knowledge within the labs.

Regulatory Compliance

• Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).
• Know and follow company policies and procedures.
• Complete required training on time.

Professionalism

• Attend work regularly and reliably.
• Adhere to all policies and procedures.
• Travel - Occasional travel, some out-of-the area and overnight travel may be expected
• Perform other duties as assigned

Competencies of this position:

• Strategic capability to carry out company vision
• Strong people management capability
• Ability to manage priorities and organize time
• Good communication skills - written and verbal
• Problem solving - employee issues, laboratory processes, customer challenges
• Must be able to work cross functionally and break down silos to ensure we deliver an excellent customer experience.
• Be a change advocate
• Great project management abilities
• Persuasion and negotiation skills with staff at all levels of the organization
• Proficiency with Microsoft Office products, especially with Excel and Outlook

Work Environment:

This job operates in a professional office and lab environment. This role routinely uses standard office equipment such as computers, keyboards, computer mouse, phones, photocopiers, projectors and file cabinets. This role occasionally enters into the lab to perform work.

Physical requirements:

The physical demands described here are representative of those that must be met to perform the essential job functions. Must be able to move/traverse 10% of the day and remain in a stationary sitting/standing position at a desk while using a computer, keyboard, computer mouse and phone 90% of the day. This position does not require heavy lifting greater than 50lbs.

Education and experience requirements: Director of Lab Operations

Bachelor degree and relevant experience required:

• At least 2-4 years' experience managing a team
• Scientific education, experience, and certifications preferred:
  • NRCM-RM/SM
  • ASQ Certification
  • Chemistry Certification (nationally recognized)
  • Other relevant certifications*

Sotera Health offers a competitive benefits package that includes:

• Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
• 401(k) program with Company match that immediately vests
• Paid holidays, vacation and sick time
• Free financial planning assistance
• Paid parental leave
• Education assistance
• Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
• Employee Assistance Program (EAP)

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.

Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.