Conferences Program Manager II- Student Housing & Residential Life - (Finance)

Department: Student Housing & Res Life Salary: 49,400-56,200
Description:

Manages the day-to-day operations of a large university program or department, including the supervision of staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a large or complex department or program.
2. Manages fiscal activities, including procurement and budget analysis.
3. Provides guidance to subordinate staff and evaluates performance.
4. Prepares abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Creates and reviews reports of expenditures and activities.
6. May administer grants and grant-related related communications, scholarships and other operations.
7. Develops, implements and maintains appropriate policies and procedures.
8. May serve as property custodian for the department.
9. Performs other job-related duties as assigned.

Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Program and Services Management
• Supports the Director by providing administrative services, such as creating and monitoring tracking reports for activities related to Student Housing & Residential Life programs, including conference services, guest housing, facilities operations, customer service, conference services database management, assignments, and accounts.
• Administers and manages rental and contract agreements for education and general space on campus. Follow up to ensure payments and agreement terms are fulfilled.
• Manages implementation, training and usage of conference services management database: including the extraction of data, and the dissemination of appropriate information with internal and external audiences, original forms, applications, templates, and resolve issues as they arise.
• Creates business processes on behalf of the Student Housing & Residential Life Directors, Assistant, and Associate Directors and monitors progress related to Guest Housing, Conference Service, food service, delivery services, card office, and other campus partnerships.
• Develops financial estimates and contracts for all potential conference groups as well as yearly revenue projections for all departments associated with conference services to support Director in annual reporting.
• Leads the administration, planning and execution of conference and guest housing assignments, conference and guest housing billing functions.
• Leads recruitment, selection, and training of staff members who work with conference services

Staffing and Supervision
• Supervise full time professional staff members and student staff.
• Assist with recruitment, training and guidance to all staff who work with conference services.
• Assist with recruitment, selection, and training of staff members throughout SHRL, including full time permanent staff, part time temporary staff, graduate assistants and undergraduate student employees.

Financial Management
• Develop financial estimates for all potential conference groups as well as yearly revenue projections for all departments associated with conference services to support Director in annual reporting.
• Prepare the group agreement/contract and all forms related to agreement/contract for business office and upper administration approval.
• Oversee guest housing and conference-related activities including client billing, payment of vendor invoices, and dispute resolution with clients.
• Develop all financial reports related to conferences and guest housing.

Departmental Responsibilities
• Serve on department committees; represent the department on divisional and university committees.
• Cultivate collaborative relationships with other departments, student groups, the university community and stakeholders.
• Actively participate in departmental outreach activities, programming, and staff/student training.
• Assist SHRL staff members (individuals and team) to develop and build skills necessary to accomplish goals and priorities of the department.
• Liaison with marketing to make sure that the website and other materials are up to date.

Technical Competencies
• Demonstrated experience and proficiency with Microsoft Office suite of products, including but not limited to Word, Excel, Outlook and PowerPoint.
• Must be willing to learn and utilize new applications, such as database software and web applications, as needed.

Special Conditions of Employment
• Must be available to work in the evening and weekends when necessary. Ability to work in an occasional high-pressure environment. Ability to operate a wide variety of office equipment and independently troubleshoot problems.
• Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. Must continue to meet the established driving standards as a condition of employment.

Other duties or projects as assigned as appropriate to rank and departmental mission.

- Department is willing to accept education in lieu of experience.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of one (1) year of directly job-related experience. Certification/Licensing: None.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are an Equal Opportunity Institution.