Adult Day Health Coordinator / Supervisor (Education)

Job Title: Adult Day Health Coordinator / Supervisor
Supervisor: Center Manager
Positions Supervised: Certified Nursing Assistants, Nutritional Aide, and Lead CNA
Pay Range: To be determined
FLSA Status: Exempt
Job Summary
Responsible for the day-to-day operations of the Adult Day Health Center. Orients, trains and supervises Certified Nursing Assistants. This position is responsible for ensuring compliance with Adult Day Health Regulations, PACE regulations, local regulations and policies and procedures. The Adult Day Health Coordinator serves as the triage nurse. This position has responsibility for 24-hour care coordination.
Specifications
Education and Special Training: Registered Nurse Licensure required. Bachelor of Science in Nursing preferred.
Experience: 5 years of nursing experience; 2 years of management experience, and at least 1 year of experience caring for the aging, frail and/or elderly required. Preferable experience in home care or long-term care setting, and ideally, PACE experience.
Licensure, Registry or Certification Required: Licensed as Registered Nurse in North Carolina (NC), Valid NC driver's license and vehicle.
Knowledge, Skills, and abilities: Knowledge of holistic care with the geriatric population; Strong interpersonal, organizational, group facilitation and consensus-building skills; Must possess the skills necessary to provide care for geriatric patients and must have proven clinical leadership, management, and supervisory skills; Must possess the ability to learn, teach and research, as well as to solve problems and think analytically/critically; Strong oral and written communication skills required; Ability to work well in a team environment; Ability to handle difficult and unusual interpersonal situations effectively. Ability to represent the organization professionally and only act within the scope of his or her authority to practice; Must meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by CMS before working independently.
With or without reasonable accommodations must have the ability to: Ability to bend and/or stoop frequently; Have independent mobility in order to climb stairs and walk distances; Lift, transfer and position participants of all weights and heights utilizing correct body mechanics; Lift and carry pieces of durable medical equipment; Lift and transport at least 50 pounds during the course of providing care, treatment and or services; Read, write and speak in English; See medical records and various documents clearly; Use various forms of communication including, but not limited to telephone, computer, faxes, etc.; Hear blood pressures and spoken communication; Perform repetitive hand and wrist movements.
Key Responsibilities
Staff Management and Development:
Ensures daily supervision of Certified Nurse Aides.

Orients new staff to the Adult Day Health Regulations and applicable local regulations.
Provides departmental orientation and ongoing training for Adult Day Health staff, students, volunteers and contract providers assigned to the Adult Day Health Center.
Assists with policy and procedures solutions as they relate to performance and productivity of the agency and staff.
Serves as liaison between administration and direct reports.
Ensures nursing assessments are conducted per laws, regulations and agency policy and procedures.

Adult Day Health Center (ADHC) Health Coordinator
Serves as the ADHC Health Care Coordinator.

Maintains policies and procedures in accordance with ADHC regulations.
Assists in monthly site visits (as needed) from ADHC auditors.
Directs participant's care based on nursing assessment. Treats and/or refers to appropriate discipline for further evaluation.
Engages in direct communication with the Clinic Supervisor when triaging participants who require a clinic visit to include timely documentation to PCPs and appropriate IDT team members per standard operating procedures.
Uses research, nursing process and collaboration to solve identified problems
Engages in and prepares assigned Certified Nursing Assistants to provide input in participant care planning.
Ensures accurate and timely follow through of orders related to care and services in the Adult Day Health Center.
Provides timely and effective communication and follow up with participants, families and contractors.
Assures Adult Day Health representation at Morning meetings and IDT for care planning purposes.
Communicates with families and participants, connecting them with appropriate resources internally and externally.

Operations and Quality Management
Manages all Adult Day Health daily operations including but not limited to participant needs including socialization, engagement, life enrichment, meals, personal care services and ensures Certified Nurse Assistants provide excellent service.

Serves as point person for Adult Day Health vendors.
Assists in the development and monitoring of departmental budget.
Works with disciplines to develop best practices for daily procedures by creating templates, forms, checklists, and step-by-step standards.
Assures compliance with all federal, state and local laws and regulations.
Actively participates in organization's compliance and quality committees.
Collaborates with Quality Coordinator on performance improvement projects.
Completes written reports required for job duties.
Maintains equipment according to manufacturer's recommendations.
Coordinates ordering of Adult Day Health supplies and equipment needed for safe participant care in a cost-effective manner and related authorizations if needed.

Other Duties include but not limited to:

On-call rotation as assigned by Director of Clinical Services.
Attends staff meetings.
Assist with caregiver and staff education.
Actively participates in ADHC operations to develop, implement, and revise policies and procedures and ongoing operational decisions related to the agency.
Other duties as assigned.

Environmental Factors
Tasks with potential for exposure to blood borne pathogens include, but are not limited to the following:

Assisting with mouth care
Assisting with care of non-intact skin
Assisting incontinent participants with personal care
Administering tube feedings PRN
Shaving participants
Assisting with procedures in the clinic

Demonstrates knowledge of and supports PACE mission, vision, values, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.