Join Our Team as a Dispatcher at SCA!

Job Summary:  

Are you a detail-oriented, fast thinker who thrives in a dynamic work environment? Do you have a passion for logistics and customer service? At SCA, we're looking for a skilled Dispatcher to help us route and schedule drivers efficiently while delivering exceptional service to our clients.

Job Location:

Hours/Shift:

Pay Range: Starting at $18/hour *based on experience

What You'll Do:

• Optimize Routes: Plan efficient driver routes, balancing cost-effectiveness with customer satisfaction.
• Coordinate Service Delivery: Monitor daily work orders to ensure resources are deployed efficiently and customer needs are met.
• Safety First: Ensure all drivers are compliant with DOT regulations, maintaining the highest safety standards.
• Problem-Solving: Troubleshoot driver concerns and handle any logistical challenges that arise throughout the day.
• Team Communication: Provide timely and accurate dispatch instructions, helping drivers stay on track and resolve any issues.
• Administrative Support: Review completed services and maintain accurate records to assist with billing and ensure service accuracy.
• Weather Monitoring: Stay proactive by keeping an eye on weather conditions to prevent disruptions for drivers.
• Other Duties as Assigned: Perform additional tasks and responsibilities as needed to support the team and company goals.

Benefits of Working at SCA:

• Weekly Pay: Receive your paycheck every Friday if you're an hourly employee, with On-Demand Pay available through Ceridian: Dayforce.
• Full Benefits Package: Including Medical, Dental, Vision, 401(k) and Company-Paid Life Insurance.
• Paid Time Off: Enjoy paid vacation days and holidays to recharge.
• Voluntary Benefits: Add coverage like short-term/long-term disability, accident insurance, and more.
• Career Advancement: We're committed to helping you grow professionally with ample opportunities for promotion.

Job Requirements:

• 3+ years' experience in dispatch, customer service, or a related field.
• Strong organizational, communication, and time-management abilities to handle fast-paced tasks efficiently.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and capable of using routing and scheduling software.
• High school diploma required; a degree in Business or related fields is a plus.
• Strong customer service orientation and the ability to collaborate effectively with colleagues and clients.

At SCA, we're proud to be a military-friendly employer, and we encourage veterans and their spouses to apply!