Under the direction of Vehicle Services Management and Heavy Equipment Specialists. Prepared written appraisals on damage to "on or off road" heavy equipment. Responsible for establishing accurate and acceptable repair figures if repairable. Establishes pre-loss actual cash value and possible salvage value if non-repairable.
High school or vocational school graduate or an equivalent combination of education and experience.
5 years of previous experience with heavy equipment and appraising vehicle damage.
Licensing as required by jurisdiction. Must possess a valid driver's license. Must complete continuing education requirements per Crawford Educational Services.
Ability to read and interpret technical reference material.
Ability to communicate effectively, both orally and in writing.
In-depth working knowledge of various types of vehicle construction and repair techniques.
Ability to learn automated appraisal systems.
Solid negotiating and customer service skills.
Must possess solid mathematical and computational skills.
Appraises heavy equipment damage to determine repair costs for claim settlement.
Establishes pre-loss actual cash value and salvage value for heavy equipment beyond repair.
Establishes cargo loss value if applicable.
Examines damaged unity for interior/exterior damage.
Interprets client special instructions to accurately handle claims.
Prepares reports/documents for appropriate personnel as required.
Records case time/billings.
Solicits business locally when called upon to do so.
Back up point of contact in the call.
Upholds the Crawford Code of Business Conduct at all times.