Community Services Assistant - Desert Region (Finance)

Riverside University Health System (RUHS) Behavioral Health seeks a Community Services Assistant to join our team in the Desert Region. T he Community Services Assistant will work in the field transporting consumers to various appointments throughout Riverside County. The Community Services Assistant performs liaison functions between the assigned program and the community.

The ideal applicant will have experience: identifying community needs and assisting in meeting those needs by providing referrals to various available County services; performing a variety of routine support services; and acting as liaison between departmental staff and the community.

This position will require driving and traveling throughout Riverside County

Duties include, but are not limited to:

• Provide transportation, transport clients to and from appointments.
• Coordinate with and provide support services to staff as needed.
• Identify client and/or public needs and assist in meeting those needs by providing referrals to various available County services.
• Maintain fleet of vehicles, track maintenance and service needs of county vehicles (e.g., oil change, gas, car wash, etc.).

Applications will be reviewed in the order of when it was received • Provide basic information and educational materials of departmental and program services; help the community, clients and/or the public understand policies and procedures.

• Establish effective lines of communication between the department, community, clients, and/or the public; provide feedback, both verbally and in writing, to appropriate professional staff members regarding the community, clients, and/or the public response to program services.

• Conduct formal and informal meetings to provide information to individuals regarding problems they are experiencing; interview clients and/or the public to gather basic information; assist the public in completing necessary forms and paperwork.

• Track and log appropriate information (e.g., individuals contacted, services provided, participant information, verification of eligibility, and/or resources utilized).

• Supervise the behavior and conduct of minors in various situations.

• Monitor and report to professional staff on client and/or the public progress and adherence to rules of established agreements, responses and interactions during approved family visitations.

• Identify and report problem situations to professional staff; log appropriate information and progress reports.

• Schedule appointments for services and refer clients and/or the public to other agencies when appropriate.

• Coordinate and/or provide necessary transportation to clients and/or the public; assist professional staff by making home visits.

• Perform computer inquiries, records and/or background checks on clients and/or the public.

• Initiate and compose routine correspondence; compile a variety of narrative and statistical reports; locate, receive, obtain, and/or file court dockets; prepare list of dockets not received.

• Review register of action; track cases on a monthly basis to remind professional staff of cases needing progress reports; maintain and update files.

• Assist in coordinating community events including scheduling, outreach and logistics; maintain and update records related to participation, outcome and public feedback.

• Provide support and educate participants regarding Department outreach services, education events and/or programs. OPTION I
Experience: Six months of public contact.

OPTION II
Education: Completion of 9 semester or 12 quarter units from an accredited college or university, preferably with coursework in behavioral or social sciences, or a related field to the assignment.

ALL OPTIONS
Knowledge of: The basic needs and problems of disadvantaged groups and various other groups (e.g., the elderly); multi-cultural and ethnic differences.

Ability to: Learn basic principles of various human services programs; understand the cultural and social factors affecting behavior patterns; effectively communicate social, cultural and behavioral facts to professional staff and community members; communicate effectively and establish and maintain good relations with a wide range of social and ethnic groups; obtain and record accurate information. This classification's rate of pay will be set in accordance with California Senate Bill 525 requirements for applicable departments.

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

For questions regarding this recruitment contact the recruiter, Jesus Colin: JColin@rivco.org .