Surgery Coordinator (Healthcare)
Company Overview:
SENTA Partners is a rapidly growing management services company focused on providing best-in-class support to ENT and Allergy practices across the Southeast United States. With over 70 locations across multiple states, we are dedicated to delivering exceptional patient care and empowering our practices through operational excellence.
Position Overview
The Surgery Coordinator reports to the Front Office and Surgery Coordinator Manager and/or Practice Administrator. The Surgery Coordinator is responsible for completing all scheduling and paperwork for all surgeries, completing all precertification authorizations for surgery, and collecting any pre-surgery payments. This position also includes confirming that all required equipment for surgery has been requested.
Key Responsibilities
Schedule all surgical procedures at the appropriate hospital or surgery center, preoperative testing at appropriate hospitals or offices or surgical instrumentation
Obtain pre-certification authorization for surgery for both primary and secondary insurance carriers at least one (1) week prior to surgery date
Ensure patient consults are pulled and included surgery paperwork at least 24 hours prior to surgery (before the paperwork is sent to the front desk and prior to the patient's surgical consultation
Ensure all patient consents for surgery are signed by the patient and witnessed prior to surgery
Complete surgery flow sheets prior to surgery and enter all CPT and diagnosis codes into the surgery scheduling chart in the EMR
Explain surgery financial policies to the patient, and arrange for prepayment for cosmetic, self-pay, commercial insurance deductibles and coinsurance when applicable
Advise cosmetic patients on all surgery estimates, including physician, hospital, anesthesia and surgical implant charges
Chart all progress notes in EMR including all scheduling messages and voicemail messages regarding patients
Check scheduling voicemail messages routinely throughout the day and return all messages before leaving for the day
Fax or send History and Physicals to Hospital prior to surgery as needed
Perform a final review of all paperwork to confirm completeness prior to surgery
Schedule patients throughout the day per physician request, including entering surgery times and dates in to EMR and physician personal calendars or schedulers
Maintain the Physician's personal calendars or schedulers including scheduling any business development meetings, appointments and/or travel plans as required by the Physician outside of normal clinic and surgery schedules
Ensure that the EMR schedule reflects the appropriate schedule blocks to accommodate all meetings, appointments and travel plans
Qualifications
High school diploma or equivalent
Medical training in terminology
2+ years' experience in physician's/clinical environment
Previous Procedure and Diagnostic Scheduling required
Typing at 45 wpm with accuracy
Why SENTA Partners?
At SENTA Partners, we value our employees and are committed to fostering a culture of growth, innovation, and collaboration. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement in a supportive and dynamic work environment.
Equal Opportunity Employer:
SENTA Partners is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
