PCAP-1 Case Manager (Project Management)

The Parent-Child Assistance Program (PCAP-1) is a one-year case management intervention serving parents with at-risk alcohol and/or drug use who have children under six. The program is hiring a remote staff position in Oklahoma City. The Case Manager position is responsible for providing home visitation, case management, service coordination, and advocacy services to these parents and their extended family, as needed.

Responsibilities:

• Perform case management activities according to PCAP-1 policies and procedures in a highly confidential and professional manner.
• Responsible for the case management process including admissions, assessment/reassessment, service planning, monitoring and discharge of consumers. Provides support to cope with chronic or acute illnesses or conditions.
• Advises caregivers, provides patient education and counseling, and makes referrals for other services. May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare/.
• Develops and implements action-oriented and time specific case management plans by determining and documenting specific objectives, goals, and actions designed to meet the client's health and human service needs identified through the assessment process. 
• Gathers information and documentation from all relevant sources regarding the case management plan's activities and/or services to determine the plan's effectiveness in reaching desired outcomes and goals. Modifies or changes the case management plan, as needed.
• Manage a caseload of up to 20 clients/parents and conduct home visits with each client at least twice per month or as needed according to the PCAP-1 model.
• Assist clients in setting goals base on their individual needs assessments and in identifying steps to achieve their goals, monitor progress.
• Identify high-quality community providers and agencies whose services are relevant to client needs.
• Provide outreach services to engage and connect clients with community agencies that will help meet their needs and goals.
• Transport clients to important appointments in support of their goals, if needed.
• Administer assessment instruments dealing with extremely sensitive and confidential information, according to PCAP-1 policies and procedures.
• Enter client information into a secure online platform.
• Coordinate scheduling and attend case consultation meetings and appointments with community providers with whom clients are involved.
• Maintain regular contact with clients' networks of service providers. 
• Provide housing support/case management services and documentation as required for housing subcontracts and working agreements.
• Attend and participate in weekly individual supervision with the Project Director to discuss client needs, goals and issues.
• Participate in weekly staff meetings with the PCAP-1 team to evaluate client and program progress.
• Provide outreach services to locate and re-engage clients who have disengaged from the program.
• Participate in required trainings.
• Obtain and maintain current CPR, Infant CPR, and First Aid Certification.
• Contribute to report writing, training, and community presentations as needed
• Performs other duties as needed to successfully fulfill the function of the position.

Training:

A significant amount of required training will be provided, including but not limited to training on the PCAP-1 model and delivery, identification of child abuse and neglect, mandatory reporting specific to drug-endangered children, infant and child mental health, and Plans of Safe Care.

Individuals with lived experience dealing with substance use disorders or other relevant issues are strongly encouraged to apply.

Funding for this position is anticipated through July 2026.

Required Education: Bachelor's degree in Social Work, Psychology, Sociology, or other Health or Human Services related field, AND:

• 12 months experience in home or community-based services, case management, or a related healthcare environment.

Skills:

• Knowledge of federal and state laws particularly patient confidentiality.
• Knowledge of case management fundamentals and the technical procedural aspects of case management.
• Must have a high level of organization skills
• Ability to resolve issues, applying judgment, critical thinking, and problem-solving skills to determine a course of action.
• Ability to exercise discretion when making decisions and seeks management's advice to determine proper course of action while following established standards.
• Ability to handle stressful situations, different situations or circumstances, and complete projects in a timely manner.
• Ability to keep accurate and detailed records.

Advertised Physical Requirements:

• Sitting for long periods of time. Speaking and listening
• Office Environment
• Must pass several criminal and registry checks, including a criminal background check as well as OSBI, Sex Offender, and Mary Rippy Violent Offender registry checks.
• Must pass several criminal and registry checks, including a criminal background check as well as OSBI, Sex Offender, and Mary Rippy Violent Offender registry checks.
• Must possess a valid driver's license and be able to drive to meet with clients in their own homes or at local community locations, Must have reliable transportation (mileage is reimbursable).
• Must pass a driver's record check in accordance with program insurance requirements.

Departmental Preferences:

• 4 years of community-based experience working with at-risk populations.
• Experience working with clients/consumers/patients with substance use disorders.
• Effective communication skills.
• Demonstrated ability to effectively engage with at-risk parents and families.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.