IIS Modernization Specialist (Healthcare)
Equal Opportunity Employer
The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services. Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia's employment practices, including recruiting, hiring, training, and promotion.
JOB SUMMARY
The Philadelphia Department of Public Health (PDPH), through its Immunizations program in the Division of Disease Control, oversees the purchase and distribution of federally funded vaccines to local healthcare providers. As one of 64 U.S. Centers for Disease Control and Prevention (CDC) funded program areas, the Philadelphia Immunization Program is charged with the mission to prevent vaccine-preventable diseases and increase the immunization coverage levels among infants, children, adolescents, and adults in Philadelphia. PhilaVax Immunization Information System (IIS) is tasked with collecting and housing all immunization data for the City of Philadelphia. The information it houses is used to support DDC operations and is the primary source of operational information for the Immunization Program.
The IIS Modernization Specialist will be responsible for working with the Immunization Information System (IIS) and Immunization Program to identify and modernize and digitize existing internal and inter-unit workflows. Modernization Specialists are expected to be or quickly become proficient in applications commonly deployed by the Philadelphia Department of Public health. They will also be expected to assist with routine IIS duties, such as: patient and vaccine deduplication, assisting with the yearly user- confidentiality resigning, fulfilling immunization record requests, and providing temporary support to the IIS Informatics and Systems Sections as needed. This position will work closely with the IIS Modernization Coordinator and other staff to ensure that the program is prepared to respond to public health emergencies and able to effectively manage resources associated with Immunization Program programmatic activities.
This position is Monday through Friday, 8:30 a.m. to 5:00 p.m., with occasional work after hours and on weekends to support Program activities. This is a grant-funded position; continuation of the position is contingent upon sustained funding.
JOB SPECIFICATIONS
Responsibilities/Duties
- Work with stakeholders to identify internal and inter-unit workflows for update and if necessary, modernization through digitization.
- Create and maintain Monday.com boards as needed.
- Create and maintain RedCap projects as needed.
- Create and assist with the creation of presentations in Canva.
- Assist the Immunization Program and supporting units for special projects as needed.
- Conduct a yearly assessment of IIS SOPs and assist the IIS Modernization Coordinator with construction of a report of SOPs that are candidates for modernization and highlight areas that need additional SOPs.
- Track and complete requests for immunization records (48 business hours)
- Complete all record update requests in a timely manner. (48 business hours)
- Assist in the completion of yearly user agreement resigning.
- Assist with management of SQL databases.
- Assist with dashboard creation.
- Willing to learn additional software and systems as needed.
- Willing to assist in a public health emergency.
- Other duties as required.
Education
-
This position requires a bachelor's degree in one of the following fields or a related field that emphasizes attention to detail, planning, and communication: Public Health, Informatics, Project Management, or Information Technology and at least 1 year of experience in IIS or working closely with IIS.
Or
- 2 years of experience in IIS (or similar field) with experience in process improvement, stakeholder engagement, and a demonstrated increase in responsibility and proven understanding of applications and stakeholder engagement.
Skills/Experience
- Minimum 1 year of IIS experience
- Excellent written and oral communication skills
- Self-directed
- Strong knowledge of Microsoft Office Suite
- Strong customer service skills
- Familiarity with Monday.com preferred
- Familiarity with RedCap preferred
- Familiarity with Canva preferred
- Familiarity with SQL preferred
- Able to work independently and as part of a team
- Able to multitask and manage multiple projects
- Able to meet deadlines with quick turnaround times
Work Environment: Standard office setting with extended periods at workstation and periodic use of office equipment.
Position Type and Work Schedule: Full time, in-office position, typical hours are Monday through Friday 8:30 am to 5:00 pm. Employees are required to be in office five days per week. Work location TBD but will be in either Center City or South Philadelphia.
Travel: Some travel may be necessary provided that public health guidance allows it.
Physical Demands: Must be able to lift 25lbs.
Salary and Benefits: $55,000-$57,000 . Salary is commensurate with experience and qualifications. Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:
- Medical with vision benefits
- Dental insurance
- Flexible spending accounts
- Life, AD&D and long-term care insurance
- Short- and long-term disability insurance
- 403(b) Retirement Plan, with a company contribution
- Paid time off including vacation, sick, personal and holiday
- Employee Assistance Program
Eligibility and participation is handled consistent with the plan documents and HFP policy.
DISCLAIMER
The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
