The Process Documentation Coordinator is responsible for partnering with process owners, leveraging corporate determined tools, to ensure that identified critical processes are documented and have established audit protocol where appropriate.
What you will do
Collaborate with process owners to ensure that functional area processes are identified and documented leveraging the corporate determined tool
Collaborate with process owners to establish process audit procedures and ensure regular adherence to the audit procedures
Produce a quarterly report of all documented processes that is distributed to Ops leadership, that measures their level of usage (documentation vs training vs metrics etc..) and audit status
Become a SME on the corporate tool in order to help facilitate questions and access
Establish a process to regularly poll functional areas regarding newly introduced processes that need to be documented.
Establish governance around process ownership and regular validation of processes
What experience you need
Bachelor's degree in business administration, engineering, or a related field
3+ years of experience in process documentation or a related field
Strong writing and editing skills
Strong organizational skills
Excellent attention to detail
Ability to work independently and as part of a team
What could set you apart
Experience with SmartSheet or other project management software
Experience with LucidChart or Visio process mapping