Assoc Analyst Business Systems IT (Information Technology)

Job Summary

This role will be hybrid onsite Tuesday-Thursday beginning in the Mundelein, IL location and will move to the Northbrook, IL location in the future.

This role will require domestic travel to Medline's branches and warehouse locations for go-live support. Travel will be on average 3 times per year.

Job Description

The Business Systems Analyst Associate role will support discovery workshops with our business stakeholders and document 
technical specifications and designs in an agile environment. This role will also be responsible for requirements gathering, discovery, 
performing gap and data analysis and functioning as a key point of contact for our business stakeholders.

Top Skills

Written and verbal communication, ability to speak with stakeholders and cross-functional communication

Experience with business analysis, data analysis, and root cause analysis

Ability to critically think and problem solve

Nice to Have Skills

Experience/background in logistics or warehouse management

SQL, scripting, experience with BI Tools (Tableau, Power BI, etc.)

Basic networking knowledge

 
MAJOR RESPONSIBILITIES
Business System Analysis and Administration: 

• Support requirements gathering and discovery workshops with business stakeholders. 
• Work with business partners and product owner in assisting with the creation of system requirements for the product backlog. 
• Perform gap and data analysis in support of identifying improvement opportunities. 
• Support technical team members by providing functional clarification and setting expectations with team and client. 
• Document requirements, create specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmaps. 
• Execute test cases and ensure overall quality of solution is a plus. 
• Assist the business partners with UAT testing. 
• Facilitate system requirements meetings with the product teams. 

Monitoring and Support: 

• Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them.
• Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk. 
• Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests. 
• Conduct root-cause analysis for system related incidents. 

Release Management: 

• Understand and adhere to IS change management policies. 
• Identify and execute best practices to ensure a streamlined, reliable deployment and a streamlined, reliable roll-back process. 

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$73,840.00 - $107,120.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.