Guest Services Supervisor - DoubleTree by Hilton Abilene Downtown Convention Center (Finance)
Are you looking to continue growing your career?
The DoubleTree by Hilton Abilene Downtown Convention Center is currently seeking a Guest Services Supervisor to join our team! In this role you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Conveniently appointed in direct proximity to the convention center in downtown Abilene, this brand-new property is sure to be the talk of the town! Boasting 200 guest rooms, 23,000 square feet of banquet space and 3 unique food and beverage outlets - 2 restaurants, a marketplace and in-room dining!
This person is responsible for Supervising the Guest Services department and ensuring the proper delivery and storage of guest luggage and packages. Manages administrative projects. Ensures adherence to quality standards. Trains, supervises, schedules and assists in evaluating staff.
What will I be doing?
Supervises the Guest Services Department ensuring the proper delivery and storage of guest luggage and packages. Manages administrative projects. Ensures adherence to quality standards. Trains, supervises, schedules and assists in evaluating staff.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
